Sterling & Wilson Data Center

O&M Services

Always ON.
Always
OPTIMISED.

Our Operations & Maintenance services are built to ensure peak performance and zero disruption across your data center’s lifecycle. From round-the-clock infrastructure support to preventive care and emergency response, we offer seamless and reliable support backed by certified experts.

With advanced diagnostics, smart tools, and robust spares management, we proactively manage risk, extend asset life, and reduce total cost of ownership. Whether it’s a single facility or a multi-site network, our uptime-first approach keeps your critical systems running securely, efficiently, and continuously.

Our Journey

Key Benefits

24x7 Infrastructure Support with certified on-ground and remote teams

Predictive & Preventive Maintenance for proactive asset care

Remote Monitoring & Diagnostics to resolve issues faster

Customisable AMC Contracts tailored to your operational needs

Uptime-Focused Service Delivery that minimises downtime and disruptions

Let’s Build the Future of Data Infrastructure

From concept to completion — our experts are here to guide you.

  • Defect Liability Period (DLP) [12 months] – bank guarantee, incident management, and transition to O&M.

  • Operations & Maintenance (O&M) [36-60 months] – Resource allocation, structured L1-L3 incident management, and long-term infrastructure optimization.
  • Contract Award – LoA issuance, detailed contract signing, branch/subsidiary formation, BG submission, and insurance processing.

  • Detailed Design & Engineering – Design validation, detailed engineering, software-based modeling, client approvals, regulatory compliance, value engineering & product optimization.

  • Procurement – Vendor evaluation, technical compliance checks, competitive global sourcing, vendor selection via reverse auction, and commercial negotiations.

  • Construction (Site Infra Build) – Civil work, substructure, superstructure, facades, fenestrations, and interiors.

  • MEP Implementation – Electrical, HVAC, ELV, fire fighting, plumbing, structured cabling.

  • Testing & Commissioning – Third-party agency appointment, script development, sequence of operation (SOO), L1-L5 testing, ISAT, and RFS (Ready for Service).
  • Marketing Activities [3 months] – Market identification, customer segmentation, enquiry sourcing, networking & events, referrals, and media outreach.

  • Pre-Bidding [1 month] – Client due diligence, commercial & financial terms, technical scope identification, risk analysis, migration strategy, PQ activities (client registration), go/no-go decision.

  • Bidding [1-2 months] – Contract evaluation, technical & execution strategy, value engineering, sourcing plans, project planning, pricing & bid proposal preparation.

  • Contract Negotiation [2 months] – Finalizing technical, commercial, and execution terms, contract duration, and client expectations.