Sterling & Wilson Data Center

Privacy Policy

Privacy Policy

Sterling & Wilson Data Center Pvt. Ltd. Privacy Policy

This privacy policy (“policy”) will help you understand how Sterling & Wilson Data Center (SWDC) uses and protects the data you provide to us when you visit and use Mobile Application Provider for the purpose of Customer Service Management.

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the app, we may collect the following data:

  • Your IP address
  • Your contact information and email address
Why We Collect Your Data

We are collecting your data for several reasons:

  • Authenticate you as a genuine and authorized user of the app
  • Track usage of the application for process and feature improvement
Safeguarding and Securing the Data

SWDC is committed to securing your data and keeping it confidential. It has taken every necessary measure to safeguard against data theft and unauthorized access and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Links to Other Websites

Our website does not contain links that lead to other websites.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don’t want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

SWDC will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Acceptance of Privacy Policy

By using our Services, you signify your acceptance of this Privacy Policy and any third-party terms or policies mentioned in this Privacy Policy. Please do not install or use My App if you do not agree to this fact. Your continued use of Services following the posting of changes to this Privacy Policy will signify your acceptance of those changes.

Third Parties and business partners

Please note that your access to and use of the third-party services may be subject to certain third-party terms and conditions, and we are not liable for any such third parties’ use of your personal data.

Accountability of data privacy and grievance redressal

Sterling & Wilson Data Center has appointed a person to take accountability of data privacy and for grievance redressal for the same. This person can be reached through this e-mail ID
hrsupport@sterlingwilson.com

  • Defect Liability Period (DLP) [12 months] – bank guarantee, incident management, and transition to O&M.

  • Operations & Maintenance (O&M) [36-60 months] – Resource allocation, structured L1-L3 incident management, and long-term infrastructure optimization.
  • Contract Award – LoA issuance, detailed contract signing, branch/subsidiary formation, BG submission, and insurance processing.

  • Detailed Design & Engineering – Design validation, detailed engineering, software-based modeling, client approvals, regulatory compliance, value engineering & product optimization.

  • Procurement – Vendor evaluation, technical compliance checks, competitive global sourcing, vendor selection via reverse auction, and commercial negotiations.

  • Construction (Site Infra Build) – Civil work, substructure, superstructure, facades, fenestrations, and interiors.

  • MEP Implementation – Electrical, HVAC, ELV, fire fighting, plumbing, structured cabling.

  • Testing & Commissioning – Third-party agency appointment, script development, sequence of operation (SOO), L1-L5 testing, ISAT, and RFS (Ready for Service).
  • Marketing Activities [3 months] – Market identification, customer segmentation, enquiry sourcing, networking & events, referrals, and media outreach.

  • Pre-Bidding [1 month] – Client due diligence, commercial & financial terms, technical scope identification, risk analysis, migration strategy, PQ activities (client registration), go/no-go decision.

  • Bidding [1-2 months] – Contract evaluation, technical & execution strategy, value engineering, sourcing plans, project planning, pricing & bid proposal preparation.

  • Contract Negotiation [2 months] – Finalizing technical, commercial, and execution terms, contract duration, and client expectations.